Reviews and Testimonials | Residential and Commercial | Total Group

What our customers will tell you…

“Total Group is the best HVAC company around. I have used them for years and wouldn’t trust work to anyone else. They are always knowledgeable, friendly and professional. Every employee I have ever dealt with, whether on the phone or working in my home, has been great…Total Group fixed our HVAC issues while saving us money at the same time. The technician who came to our house yesterday…was so thorough and helpful. That’s the customer service you get with this company.”
— Lori

“I’ve always been pleased with Total Group and this experience was no different. Great company! Great employees! Great service!”

— Matt Hardin

“Totally impressed! I got a call on Sunday afternoon; the service rep tapped on my door at 7:00AM on Monday; was gone by 7:30AM and my unit is working again. It was a simple fix, although I wouldn’t have known it. He could have told me anything, sold me anything. Instead, he was honest and very professional. I work in real estate and get asked on a regular basis for referrals – I will definitely be telling everyone about Total Group!”
— Kimberly Hargrove

“Very professional…the entire team!!! Came out when they said they would and installed a complete new system in less time than I had anticipated. The entire experience was positive, which in today’s world is a major plus…Thanks for the great job!!!”
— Dan Reeves

“Great service, did not even let the rain deter him from his appointed task. Would highly recommend to others.”
— Clark Harrison

“Great installation and has the knowledge on the electrical side to keep everyone safe!”
— Kevin O’Brien